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ATTENTION: CUSTOMER SERVICE & CX LEADERS Here's The Perfect Solution If You Want To 

  • STAY CURRENT
  • UP YOUR GAME
  • GET FAST SOLUTIONS FOR YOUR CHALLENGES

(even if You Have Very Little Time) 

  • THE CUSTOMER SERVICE PROFESSIONALS LEADERSHIP HUB IS LAUNCHING SOON!

Join Customer Service & CX Leaders just like YOU and start Upping Your Game TODAY!

Now You’re Probably Wondering, What EXACTLY Will I Get Out Of JOINING THE CSP LEADERSHIP NETWORK?


Great question, and I’m glad you asked.

Here’s a taste of what you’ll discover by joining the free CSP Leadership Network Hub:

LIVE WEBINARS

Ask your burning questions in real-time so you will get the results now without have to learn the hard way

EXPERT LED VIRTUAL PEER LEADERSHIP ROUND TABLES

Get perspective on your challenges so you'll be able to come up with solid solutions

VIRTUAL SUMMITS

Learn from World-Class Industry Experts so you can you'll up your game faster

ONLINE MASTERCLASSES & EXPERT SESSIONS

Learn from the best and that means you'll have be able to stay current in the industry

VIRTUAL LEARNING HUB

Keep all the content and replays at your fingertips which means You'll find solutions when you need them and at a time best for you

2020 Event Calendar

More online events will be added. Some may change, be sure to sign up so you don’t miss anything.er your text here...


Month

Event

March

WEBINAR

Performance Coaching: How to improve performance through recognition, support, tough conversations, and making tough decisions


WEBINAR

5 C's of Virtual Leadership

April

WEBINAR

How to build a better recruitment and selection process 

May

WEBINAR

How to build your company’s foundation with purpose and values

June

WEBINAR

How to Orient & On-board your employees correctly

July

VIRTUAL PEER LEADERSHIP ROUND TABLE

CX Strategy: How to address low or falling customer satisfaction and loyalty

August

VIRTUAL PEER LEADERSHIP ROUND TABLE

EX Strategy: How to address low or falling employee satisfaction and loyalty 

September

VIRTUAL PEER LEADERSHIP ROUND TABLE

Leadership Strategy: How to develop leadership skills at all levels of your organization

October

VIRTUAL SUMMIT

Culture Hacker Virtual Summit

November

WEBINAR

How to truly engage your employees by sharing objectives and goals and getting them involved in the plans

December

WEBINAR

The Top 10 ways to improve your culture in 2021

Meet Some of our Featured Experts


Shane Green

Topic: Performance Coaching: How to improve performance through recognition, support, tough conversations, and making tough decisions

A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

Shep Hyken

Topic: Creating your Brand of AMAZING CX

One of the top business and leadership experts in the world.
customer service, customer experience, customer-focused culture. Shep Hyken has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees.

Annette Franz

TOPIC: How to Get Your Customer Journey Map Going

Annette Franz, CCXP is founder and CEO of CX Journey Inc. She’s got more than 25 years of experience helping companies understand their employees and customers and identify what drives retention, satisfaction, engagement, and the overall experience – so that employees, customers, and businesses reap the benefits and achieve their desired outcomes.  Annette was named one of “The 100 Most Influential Tech Women on Twitter” by Business Insider and is an internationally recognized customer experience thought leader. Annette is also an official member of the Forbes Coaches Council, an invitation-only community for successful business and career coaches. Members are selected based on their depth and diversity of experience. And, finally, she is an Advisory Board Member for CX@Rutgers.

Jeanne Bliss

TOPIC: How to Get The ROI OF CX... Customer Math

Founder and President of CustomerBliss & Co-Founder of The Customer Experience Professionals Association. Jeanne is one of the first people who come to mind when you think of a customer expert. ... She pioneered the role of the Chief Customer Officer, holding the first ever CCO role at Lands' End, Microsoft, Coldwell ...

Don Peppers

TOPIC: If you don’t want to lose customers… forget WOW and go for Friction-less Customer Experience

Recognized for 25 years as one of the world's leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and co-founder, along with Martha Rogers Ph.D., of Peppers & Rogers Group. His latest endeavor is the formation of CX Speakers, a new company delivering workshops, keynote presentations and thought leadership consulting that is focused on customer experience topics.

Ron Kaufman

TOPIC: The 4 Requirements for starting a CX Revolution in Your Organization

Ron is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron works with a successful clientele of government agencies and multinational corporations including Singapore Airlines, Xerox, Nokia Siemens, Marina Bay Sands and Changi Airport. He delivers powerful business insights and global best practices enabling organizations to gain a sustainable advantage through service.

And This This is Just the Tip of the Iceberg...


EXPERTS Featured In

How’d You Like To Access DOZENS OF World-Class Customer Service & CX Webinars, Expert Sessions, Masterclasses and more?


These sessions will show you the strategies that top people in the industry use and recommend. For a limited time, you can get FREE access to this exclusive content right here.

Why Should I Sign Up For
The CSP Leadership Hub?


Engage with Industry Experts and Others Like you. Get
Actionable Content

Stay up to date with the most effective strategies explained by the top Customer Service Experts and Leaders in the world (hand-picked just for the CSP Leadership Hub.)

You Don’t Even Need To Leave Your House or Office — Attend From Your Computer, Phone or Tablet

There’s no flight or hotel room to book… saving you thousands of dollars, unpaid work leave, and time away from your family.


World-Class Quality Content

This not your ordinary online membership site. We take pride in delivering you the absolute best content so that you can get great results. 

What a wonderful community of support you have!...

Thank you for arranging this. It's been amazing already. I really appreciate the recorded videos for the days I cannot attend live. What a wonderful community of support you have! For someone like me, this is a really fantastic opportunity. Most often, I can only read about these experts and it's nice to see them live, not to mention talk to them!

Holly Stover  //  Organizational Customer Service Manager, Columbia Association

If you are looking for a Customer Experience summit to attend in – this is the one!...

The speakers last year were fantastic! I had the privilege to share ideas with a small group of international customer experience travelers. We were able to share some great ideas and a few laughs. Abraham did a great job at hosting and keeping the summit moving at the right speed. Some of the highlights for me were getting to ask Chip Bell and Shep Hyken questions and speak with one of my CX heroes – John DiJulius. Thanks to Abraham and John, I was invited to attend the Customer Service Revolution 2018 Conference in Cleveland – excellent does not even begin to tell the story! If you are looking for a Customer Experience summit to attend in – this is the one! 

TODD THOUSAND //  VP of Development, IT360, Inc.

Customer Service & CX Strategies Revealed By The Top Customer Service & CX Experts In The World


Your journey to Customer Service & CX Mastery

Long and Difficult Way

  • You could spend thousands dollars and countless hours trying to implement "OLD" outdated strategies you've learned from "so-called experts" that aren't that effective anymore (or worse... don't work at all!) if you'd like to get results fast. 

Easy & Fast Way

  • You could sign up for the CSP Leadership Hub today and get real insights from the top Customer Service & CX experts and stay current, up your game and get FAST solutions to your challenges.

If you’re looking for your average, run-of-the-mill Customer Service & CX content, you’ve come to the wrong place.

If you’re looking for the top Customer Service & CX strategies that are working right now, then you’re right at home.

MEET YOUR HOST

Abraham Venismach

Hi, I’m Abraham Venismach, Owner/Partner of the Customer Service Professional Network, with over 200K members. You might even be one of us.

You Can Get All This Great Knowledge for FREE By Joining The Customer Service Professionals Network.

So, Don't Hesitate And Join NOW!

If you are ready to put in the work, I have the best of the best here to show you the way.

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How’d You Like To Access DOZENS of World-Class Customer Service & CX Expert Sessions & Masterclasses?


These sessions will show you strategies that top people in the industry use and recommend. For a limited time, you can get FREE access to this exclusive content right here.

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