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The Definitive Guide to Social Digital Customer Service

The Definitive Guide to Social, Digital Customer Service
The Rise of In-the-Moment Customer Expectations

Read the guide and learn how to overcome common social customer care challenges to become a paradigm of effortless, in-the-moment social customer service, at scale.

Get your copy to learn industry best practices on how to:

  • Hire, train and optimize your social customer care team
  • Measure, refine and prove the ROI of your social care operation
  • Adapt to the new face of customer service—Bots & AI



Courtesy of

Steve Zannos

Owner, LinkedIn Group, “Customer Service Professionals” 150,000+ Members.
CX Success Summit Director

Abraham Venismach

Owner, LinkedIn Group, “Making Excellent Customer Service the Standard” 50,000+ Members.
CX Success Summit Producer