Replay Shane Green Performance Coaching Webinar

REPLAY training webinar

HOW 'Performance Coaching' WILL elevate

individual and organizational performance

discover how to improve employee performance, provide feedback & Recognition, 

without shying away from tough conversations

Your Presenter

Shane Green

President & Founder SGE International, Author of the "Culture Hacker

What you'll discover on this live webinar:

  • 1
    How to improve performance through recognition, support, tough conversations, and
    making tough decisions

  • 2
    How to provide informal feedback every day that is timely, balanced, specific, and based on questions not statements and assumptions
  • 3
    How to provide recognition that considers how people process information so it resonates. Utilize Say, Write, or Do model
  • 4
    How to have tough conversations with employees that do not get the desired results nor behave in a way aligned with the company values.
  • 5
    BONUS: How not to be afraid to let someone go who is not a good fit with your team or culture. Sometimes letting someone go is the most powerful driver of performance as it defies expectations and indicates a commitment to them. 

Meet Shane Green
Organizational and Corporate Culture Coach and Speaker

A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.

Abraham Venismach

Your Host

Owner/Partner of the Customer Service Professional Network - Over 200,000 members strong!

© 2021 by Customer Service Professional Network - Legal Information

Abraham Venismach

Owner/Partner, Customer Service Professional Network 200K+