WEBINAR: WHY VALUES ARE KEY TO ORGANIZATIONAL PERFORMANCE AND HOW TO LEVERAGE THEM CORRECTLY
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President & Founder SGE International, Author of the "Culture Hacker"
Companies invest heavily in their CX strategy but fail to address the most significant issue in their CX performance: a lack of leadership.
What you'll Learn During this Webinar
In this webinar, you will learn about the key leadership traits that inspire employees to deliver great CX.
Outcomes You'll Get by Particpating in the Webinar
Tool You Recieve by Attending this Webinar to help you overcome these challenges
Meet Shane Green Organizational and Corporate Culture Coach and Speaker
World-renowned keynote speaker, author of "Culture Hacker", and television personality Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.
TIME AND DATE
2 PM Eastern / 11 AM Pacific
Owner/Partner of the Customer Service Professional Network - Over 200,000 members strong!