CX Success Summit Coming!

CX Success Summit: New Ideas & Best Practices for Customer Experience. Our Mission: To make the world a pleasure to business with.


Get actionable content you can put to work now and see results fast!

Coming March 2018

Hosted by

Steven Zannos

Sr. Director, Service Delivery at Electrolux, LinkedIn group owner “Customer Service Professionals” 150K+ Members

Shaun Belding

CEO The Belding Group, Best-Selling Author, Customer service expert, Acclaimed customer service keynote speaker, LinkedIn group owner “Customer Service Champions” 100K+ Members

Abraham Venismach

CX Success Summit Producer, LinkedIn Group Owner, “Making Excellent Customer Service the Standard” 50K+ Members

All online summit featuring the top CX Experts

UPDATE! Experts Joining Us Daily!

Shep Hyken

Customer Service and Experience Expert, Keynote Speaker and Bestselling Author

Chip Bell

Senior Partner at The Chip Bell Group | Author | Keynote Speaker | Innovative Service | Customer Loyalty

Annette Franz, CCXP

Employee & Customer Experience Optimization | Journey Mapping | CXPA Board Member | Author | Speaker

Ron Kaufman

Customer Experience, Service Culture Expert, New York Times Bestselling Author, Keynote Speaker, Educator, Consultant

Ricardo Saltz Gulko – MBA, PMP, ITIL, CCXP

Customer Experience • Professional Services • Customer Success • By Design Thinking a Global Executive & Strategist

Jeannie Walters, CCXP

Veteran Customer Experience consultant, speaker, writer, trainer

Patricio Porras

Trainer & Speaker: I train and educate participants thru engaging & highly interactive workshops – Specializing in Strategic Sales & Service.

Lee Tucker

IVR Design Expert with over 25 years helping companies improve their IVR automation.

Stan Phelps

Keynote Speaker and Workshop Facilitator at

Natalie Calvert

CX Leader & Coach | Board Advisor| Conference Speaker | Author | 200k+ cust serv & sales people, 100+ orgs

Noah Fleming

Customer Loyalty Expert. Author of two Amazon #1 Bestsellers, Evergreen & The Customer Loyalty Loop.

Teresa Allen

#1 Ranked Customer Service Expert | Customer Service Speaker | Customer Service Author |

John DiJulius

An international consultant & best selling author of two books he works with companies like The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestle, Marriott Hotel, PwC, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-A & many more.

John Spence

Top 100 Business Thought Leader & Small Business Influencer in USA – Top 500 Leadership Development Expert in the World

Paolo Fabrizio

✔ Social Customer Service I Author I Trainer I Speaker [ITA ENG SPA]

Dr. Moshe Davidow

Service2Profit-Improving Your Business Performance | Customer Centricity, Service Quality+Internal, Complaint Handling
Adjunct Lecturer at Technion – Israel Institute of Technology
Editor at Journal of Creating Value
Lecturer in Marketing and Services

Pierrette Ashcroft

Want to Find Your Focus? I’ll Show You How to Work Smarter With Productivity Techniques, Evernote & Strategic Workflows

Gerry Brown

Saving the World from Bad Customer Service – Customer Experience Specialist, Speaker on Customer Inspired Thinking

Colin Shaw

Founder & CEO | Customer Experience Thought Leader | Consultancy & Training | Keynote Speaker | C-Suite Network Member

Steven Carleton

President, CustomerMatters | Former Head of Customer Experience @eBay | CustomerJourney Speaker | Passionate about CX

Kay Valenzuela

Award Winner, Author, Speaker, ICSA Latam President and Director at Varston School of Experience Design

Adam Toporek

Customer Service Expert, Keynote Speaker, and Master Trainer | Rock your socks off presentations that are engaging, dynamic, and immediately actionable!

Raul Guillermo Amigo

CX Crafter, Speaker, Author of the book “Beyond Customer Experience” “Más allá del Customer Experience” Universitat de Lleida

Adrian Swinscoe

Customer Engagement, Experience and Service Consultant/Coach | Speaker | Author | Blogger & Forbes contributor

Tema Frank

Customer Experience Speaker/Consultant/Trainer/ Author of “PeopleShock: The Path to Profits When Customers Rule”​

Shane Green

Founder & President of SGEi; Culture Hacker, Author, and Travel Channel Host

Marco P. Houthuijzen

Customer Care Manager, Sales Manager, Senior Customer Success Manager, Growth Hacker ★

Naphtali Hoff, PsyD

Empowering Leaders to Maximize Their Success and Build Great Teams – Executive Coach, Consultant, Trainer, Author

Errol Allen

Customer Service Focused Operations Expert,
Consultant, Speaker & Author

Jeff Toister, CPLP, PHR

Author. Consultant. Trainer. Passionate about customer service.

Bryan Eisenberg

Keynote Speaker, & NY Times Best Selling Author

Mike Wittenstein

Designing High-Touch, Low-Cost Customer Experiences To Increase Your Client Retention, Improve Market Share and Profits

Jeanne Bliss, CCXP

Customer Experience Pioneer. Chief Customer Officer. Keynote Speaker. Executive Advisor. Author. Co-founder

Mohamed Latib, Ph.Dolor

Online Customer Experience Courses, Action Learning Workshops and eLearning Modules

Lee Cockerell (Retired and Inspired)

Founder Lee Cockerell, Author of,Creating Magic,The Customer Rules,Time Management Magic; Career Magic ,

Mike Murphy

CX Leader & Practitioner, Performance Specialist, Business Strategy and Transformation.

Nick Bush

Helping companies put the customer at the heart of performance transformation

Charles Bennett

Driving high performance through customer-driven success strategies and solutions

Chris Smoje

Delivering customer service excellence for organisations | Speaker, Trainer and Facilitator | DIME™ Customer Service

Andy Schulkind

I deliver customer-centric solutions that drive business growth and achieve ROI.

Experts & Authors Seen on


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