

WEBINAR: WHY VALUES ARE KEY TO ORGANIZATIONAL PERFORMANCE AND HOW TO LEVERAGE THEM CORRECTLY
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SESSION ONE
How to Refresh or Rebuild Your Culture to Drive Great Individual and Organizational Performance
Your Presenter
Shane Green
President and Founder of SGE International, Author of the "Culture Hacker"
About this Live Training Webinar
Every organization has a culture. The question is whether your customers and employees rave about your organization’s culture. Culture is not just an HR thing but the main thing for any manager at every level to understand and lead. Learn about the mechanisms that define culture and how you, as a manager, can improve how your employees feel about what they do and whom they do it for. Learn how to be a Culture Hacker.
Meet Shane Green
Organizational and Corporate Culture Coach and Speaker
World-renowned keynote speaker, author of Culture Hacker, and television personality Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform your employees’ mindsets, experience, and habits to improve the customer experience, employee retention, and organizational performance.
WEBINAR TIME AND DATE
Thursday
2 PM Eastern / 11 AM Pacific
TIME LEFT
Abraham Venismach
Your Host
Owner/Partner of the Customer Service Professional Network - Over 200,000 members strong!
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